• TARIFS AND TIME OF YOUR ORDER:

Destination Service Cost Carrier
Metropolitan France Chrono Relais 13

€7

FREE for all orders > €200

Chronopost in relay point the next day before 1:00 p.m.

with signature

Chrono 13

€11

FREE for all orders > €200

Chronopost at home the next day before 1:00 p.m. with signature
Overseas Departments (DOM)   Chrono Express

€25

FREE for all orders > €200

Chronopost at home with signature (3 to 7 days)
Europe Chrono Express

€17

FREE for all orders > €200

Chronopost at home with signature (1 to 2 days)
Rest of the World Chrono Express

€25

FREE for all orders > €200

Chronopost at home with signature (1 to 7 days)

To these delivery times, it is necessary to add the shipping times of the items.

These delivery times have been communicated to us by our carriers. They are calculated on the basis of working days - Monday to Friday, excluding public holidays. 

During sales, holidays or special promotions and due to a large number of orders, the delivery time may be slightly extended.  

Please know that we are doing everything possible to ensure that your parcel arrives as soon as possible and we hope that your order will bring you complete satisfaction.

All parcels are shipped on the same day if the order is made and paid for before 2 p.m. 

A follow-up number is sent to you as soon as you are sent. You can also track the status of your order in the "My Orders" section on your customer account.

  • TIME TO PREPARE YOUR ORDER:

All items for sale on our website are in stock. Your order validated and paid for before 14:00 p.m. is shipped the same day, except on Fridays (excluding holidays), weekends, holidays, where shipping takes place the next working day.

You validate your order between:

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Midnight-2:00 p.m. Same-day shipping Monday shipping
2:00 p.m.-Midnight Next day's shipping Monday shipping


Once shipped, the delivery times for your package depend on the delivery method you choose.

Attention:

  • In the case of a cheque payment, items will only be shipped upon receipt of the cheque and after cashing. Don't delay sending your check! Your items are booked for 10 days. After this time, your order will be automatically cancelled.
  • In the case of a bank transfer settlement, items will only be shipped upon receipt of payment. Don't delay in making your transfer! Your items are booked for 10 days. After this time, your order will be automatically cancelled.

  • For shipments outside the European Union:

As an export outside the European Union or to the DOM TOM, products are charged tax-free (20% saving).

You will have to pay directly on delivery, the amount of customs fees corresponding to your destination.

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