Please allow 4-10 working days for our Workshop to process your return package.

You will receive an email to notify you when the refund has been processed. 

Please note that the refund of an order paid with a gift card or a credit note will automatically be made as a credit note.

Gift wrapping costs as well as shipping costs are not refunded.

Please also note that when a package is returned to us by refusal to pay customs fees, the shipping and return costs will be deducted from the refund of your order.